Having Sound issues on Your Computer can be a real headache and very expensive when you don't know how to fix the sound issue Yourself ,The good thing is we have the internet which great search engines that transforms your computer into a virtual library of great and not so great information .
I will Now provide you steps on getting you sound issue resolved .The first thing to make sure that the computer is not set to mute and the way to do that is by looking on the bottom right hand corner of your desktop next to the clock you should have an icon that either looks like a speaker of has a name the pertains to volume control,
If you are not sure which icon it is on the bottom right hand corner then place the mouse arrow over each icon and see if you are provided a description pertaining to the icon ,once volume control is located make sure that there are no checks on the option called mute ,is so un-check the box for mute,second thing to check for is to make sure the volume is up because if the volume is down you are not going to here nothing,
Third thing to check is to make sure that you are having sound issues on all of you media not just isolated with that one audio or video,If you are having issues with all video and audio then the forth step if you have a desktop computer is to check that the speakers are on and volume up and connected to the correct port on the back of the computer,
The port color usually is green,if you don't have external speakers and are on a laptop then you can goto the next step which is to check the the drivers are installed for you sound card or integrated sound drivers are installed ,the way to check is to click on the start button then click on the control panel section and locate system in the control panel click on the control panel icon and then goto the hardware section and click on the device manager section,
Once your in device manager check to make sure that you don't see any exclamation points or question marks list in the section for sound or in other devices as this indicates that the system drivers are missing or corrupted ,
Make sure the item pertains to sound if so then to resolve driver issue you must first see the model number and system type of your computer or laptop assuming you have a manufacture built system then run an internet search for sound drivers for your system once located install the driver that is compatible with the operating system you are running and follow the step by step instruction on the installation,
Once the sound drivers are loaded it is recommended that you restart your computer so that the settings would take affect.this should resolve you sound issues.if not and are using external speakers then replace the cable that connects from the speakers to you desktop or laptop.
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